If you've already clicked the Accept button in Outlook 2016, you won't be able to re-accept the invitation from another Outlook application. The person who sent you the invitation will need to remove your permissions and then send a new invitation. If you manually type in the secondary connected account email address in the "From" field, the email is sent as "On behalf of" your primary Outlook.com account. Availability has recovered, and engineers are investigating the root cause and identifying problematic servers. The team is sweeping all remaining capacity to identify and address residual issues.

The first step is to check whether the PST file exists in its original location. You can also download the trial tool to try and test the working of the tool before buying the premium edition. If your PST file is stored on a network drive, ensure that the drive is accessible and that you have the necessary permissions. Reconnect to the network or contact your system administrator for assistance.

Therefore, to resolve the problem we have to first understand the reasons why Outlook Web is not working. Shows contacts or contact lists depending on what you selected in the left pane. Select step-by-step Outlook troubleshooting a contact or contact list to view details in the contact card on the right. You can also select multiple contacts—for example, to send an email to the selected contacts. To edit a shared calendar, go online to your own Outlook.com calendar, open Calendar for Windows 10, or use a mobile device.

Once this step is complete, the user will land in their Outlook inbox and be able to use all Outlook functionality with this new email address. You can also add the secondary connected accounts (Gmail, Yahoo, etc.) in Outlook.com as additional accounts in the Outlook profile. To access the calendar shared with your Microsoft 365 for business account, you'll need to accept the invitation from Outlook on the web, iOS, or Android.

Ask a question and find solutions from Support Agents, MVPs, Engineers, and Outlook users. Now all you need step-by-step Outlook troubleshooting to do is to untick the add-ins and close the dialog. If it does and Outlook starts working properly, then most likely the problem is with one of your add-ins, which leads us to the next step.

We have multiple tools to help you automatically diagnose an issue, troubleshoot, and fix problems with Outlook. Some customers may not be able to see their Profile, Account or Sign Out options when selecting their picture on the top toolbar. We're aware of an issue where some users see the error message "Your message step-by-step Outlook troubleshooting can't be displayed right now".

If you need to increase the number of this limit try the next resolution. Step 1 - The hard limit of recipients for a single email message is 300. Reduce the number of recipients for a single email to less than 300. Step 2 - Follow these instructions to install your Office application. Step 1 - Follow these instructions to uninstall your Office applications. If Outlook Desktop fails to connect, try these steps before escalating the issue to the ET&S Help Desk.

To install the latest Windows and Office updates, click the link below. Not something you want to take on lightly, but sometimes you have to. Similar to our earlier suggestion of repairing Office (see #3 Repair Your Microsoft Office above), perform the same steps except choose to Uninstall. Be aware that you may need your product key if you received one. Microsoft has its own tool for step-by-step Outlook troubleshooting automatically scanning and correcting Office when things go awry. You can read about it and then run the Microsoft Support and Recovery Assistant to see if that helps.

Installing any important, recommended, and optional updates can often correct problems by replacing out-of-date files and fixing vulnerabilities. To install the latest Windows and Office updates, click the link below. I'm having an issue with one Outlook 365, the program open and get stuck at loading the step-by-step Outlook troubleshooting user profile, any profiles. If you typically use an Outlook.com account for email, this issue can occur if there are multiple aliases on the account and the 3rd party email address is the primary alias. We have recently received some reports of users who are experiencing issues with subscribing to .ics/ical calendars.

If you can't open Outlook, or Outlook disappears or crashes, one of your add-ins may be to blame or you may need to update Outlook. If the troubleshooter can't fix your issue, or if you'd like to fix it yourself, see the next section.

For this, go to the Microsoft service status page and look for Outlook.com and see if the icon is red or yellow. If it is then you have to wait till they resolve the issue. Then follow other solutions to fix Outlook web not working. This type of problem is very common among the user base, and it is very frustrating to everyone as you are unable to access your crucial data.

The good news is that most "Outlook won’t open" errors can be resolved with a few proven troubleshooting steps. When you install Office, an Inbox Repair Tool (SCANSPST.EXE) is also installed on your PC. The Inbox Repair Tool can resolve issues by scanning your Outlook data files and repairing errors.