Use the classic Outlook calendar check troubleshooter to identify classic Outlook calendar issues. Use the classic Outlook profile setup troubleshooter to set up Microsoft 365 email in classic Outlook. TrustedTech delivers unbeatable customer service, with experts in licensing and high-level technicians always on-call to answer your tech issues in-depth. TrustedTech is dedicated to being a reliable resource for all software and technology support needs.

After you've moved all the items, you can remove the Recovered Personal Folders (.pst) file, including the Lost and Found folder. To create a new Outlook Data File, go to Create an Outlook Data File. In the Folder Pane, you might see a folder named Recovered Personal Folders that contains your default Outlook folders or a Lost and Found folder. Although the repair process might recreate some of the folders, they may be empty. The Lost and Found folder contains any folders and items recovered by the repair tool that Outlook can't place in their original structure. You can use the Inbox Repair tool (SCANPST.EXE) to diagnose and repair errors in your Outlook data file.

In the Search box, type the name or email address of a person or a keyword you want to search for, and press Enter or select . See Working with message folders in Outlook.com to learn more about available folders. Having trouble connecting to your email from Outlook on your desktop? Follow these steps to let Outlook diagnose and fix errors in your Outlook mail profile that might be causing the issue. We love reading your suggestions on new features and feedback about how you use our products!

When you're done, you might need to restart your computer. Click Options and select any Log file option, then click OK. This free application can quickly detect and fix issues with Outlook, Microsoft Office, Microsoft 365, and Microsoft Teams. Whether your Outlook is unresponsive or frequently crashes, this program can help you troubleshoot and fix the root cause of the problem with ease. If you’re experiencing any issues with Outlook on your Windows 10 system, there’s no need to panic. When Outlook is not working, or Outlook keeps crashing pondering upon the cause won’t be of use unless it is a regular issue.

Get Help has troubleshooters for classic Outlook for Windows you can run for many common scenarios, such as Outlook startup or profile setup problems. When you're working with HubSpot Support to troubleshoot the desktop add-in, you may be asked to provide debug logs. When you have the extension installed in Outlook, it will store information in report logs on your computer. These logs are saved each day the extension is used, and your file names refer to the usage date. If your extension isn't functioning as expected, these logs help the support team take a deeper look into what's happening with the add-in on your computer.

Installing any important, recommended, and optional updates can often correct problems by replacing out-of-date files and fixing vulnerabilities. To install the latest Windows and Office updates, click the link below. If you can open the original Outlook Data File, you might be able to recover additional items. The Inbox Repair tool creates a backup file with the same name as the original, but with a .bak extension, and saves it in the same folder. There may be items in the backup file that you might be able to recover that the Inbox Repair tool couldn't. The next solution to repair Outlook is to reinstall the problematic Outlook version/application.

See and manage the tasks tips for solving Outlook stuck problems in the selected list from this window. Right-click a task for a list of options, or select a task to see and manage its details. To import contacts from other email services, export contacts, or clean up duplicate contacts, select an option from the Manage contacts menu. Add a contact to your Favorites by selecting a contact in the list, and then selecting Add to favorites.

When you install Outlook, an Inbox repair tool (scanpst.exe) is also installed on your PC. The Inbox repair tool can resolve problems by scanning your Outlook data files, and repairing errors. To use the Inbox repair tool, exit Outlook, and then follow the steps in Repair Outlook Data Files (.pst and .ost). As your mailbox size increases, more resources are required to open each folder. If you have a large number of items in any single folder, you may experience performance issues during certain operations.

Also, we go over the stepwise working procedure of both solutions and the reasons behind PST file corruption issues. The Inbox Repair tool or ScanPST.exe is not a convenient way because of multiple restrictions. Moreover, this tool can quickly recover email messages, calendars, tasks and other data from corrupted PST files.

There are quite a few different causes for this, but one of the most common is a defective add-in. Here’s how to disable add-ins in Outlook even when it keeps crashing. If Outlook Desktop fails to connect, try these steps before escalating the issue to the ET&S Help Desk.