Running the /resetnavpane command removes all customizations to the navigation pane. You can determine if it's corrupted by creating a new profile and changing which profile is used when Outlook starts. Starting Outlook in safe mode, which starts Outlook without add-ins loaded, can tell you if an add-in is the source of the problem. Customers using the contact support buttons at the foot of the support pages, or the "email us" links in support Virtual tips for solving Outlook stuck problems Agent, are unable to open the Help Pane.

If you can't choose any of the menu options, type inside an email message, calendar event, or contact, Outlook may have frozen. There are three steps you can take to try to get Outlook working again. If you lose your connection to the internet, classic Outlook won't be able to send your messages. To fix this problem, on the ribbon, select the Send/Receive tab, then, in the Preferences group, select Work Offline to toggle between offline mode and online mode. You may need to open the message and send it again or choose Send/Receive. On the Outlook status bar, if you see Disconnected, Working Offline, or Trying to connect…, then Outlook can't reach the email server to send your mail.

It's incredibly common to have Outlook crash because of a corrupted PST file. There is nothing worse than when you are working on something important, you go to send off an email, and Outlook freezes or you see that dreaded "not responding" message. If your Outlook profile is listed under the Privacy tab, Spotlight will not index it. There are different steps to take if you are on Windows (you'll need to locate the Search Index) or Mac (use Spotlight). First, let's read about how to check if Outlook is indexing on Windows. The indexing feature is essentially a catalogue that is built from all of the information you receive in your email.

We're working to make it possible to edit shared calendars in Outlook 2016 for Windows. If you're still unable to send or receive email, read how to Fix Outlook.com email sync issues. If you are having issues sending email, this might be due to validation issues with your Microsoft Account. We are aware that tips for solving Outlook stuck problems some users may not be able to receive email from Gmail accounts.

Occasionally, classic Outlook tries to run a process in the background. Auto-archive, sending and receiving a very large attachment, or running some of the other mailbox tools can all be done in the background. Check the status bar at the bottom of the screen to see if another process is running.

Installing any important, recommended, and optional updates can often correct problems by replacing out-of-date files and fixing vulnerabilities. To install the latest Windows and Office updates, click the link below. We recently surveyed 287 of our users to ask, "What made you try Mailbird in the first place?". 27% moved to Mailbird specifically because of bugs or support issues with their other email clients, 17% of which specifically called out Outlook. The fact of the matter is, Outlook doesn't always cooperate with your computer other applications.

Repair a profile in OutlookIn Outlook, choose File.Choose Account Settings >Account Settings.On the Email tab, choose your account (profile), and then choose Repair. ...Follow the prompts in the wizard, and when you're done, restart Outlook.

This alias will be added to their account as a secondary alias, with the original 3rd party alias will continue to be set up as the primary. Once this step is complete, the user will land in their Outlook inbox and be able to use all Outlook functionality with this new email address. Learn how to get more out of your connection with Outlook.com. We've streamlined search to make it easier than ever to find what you're looking for. The new Outlook Attachment Preview feature lets you see tips for solving Outlook stuck problems your pictures and files without leaving your inbox. Or how about customizing the look and feel of your mailbox?

The Microsoft community suggests it to be a Sarfari issue. You can also add the secondary connected accounts (Gmail, Yahoo, etc.) in Outlook.com as additional accounts in the Outlook profile. Our goal is to give you the answers to fix the most tips for solving Outlook stuck problems common issues Outlook users face. Bookmark this page so that whenever you come across an error like your Outlook calendar not syncing, or a corrupted file, you'll have a place to start troubleshooting.

This happens to accounts that are configured in the iOS Mail app. The loading of unregistered MAPI services has been disabled by default to make Outlook more secure. To access the calendar shared with your Microsoft 365 for business account, you'll need to accept the invitation from Outlook on the web, iOS, or Android. If you've already clicked the Accept button in Outlook 2016, you won't be able to re-accept the invitation from another Outlook application. The person who sent you the invitation will need to remove your permissions and then send a new invitation. If you typically use an Outlook.com account for email, this issue can occur if there are multiple aliases on the account and the 3rd party email address is the primary alias.